Virtual operations support
Your right hand
for the operational side.
I've been part of scaling businesses and startups for nearly 15 years, including a company that grew from 40 to over 300 people. That inside knowledge is what sets me apart from a traditional VA. If your business is growing and you need someone who understands how the operational side actually works, not just someone to clear your inbox, this is where I can help.
Let's talk Looking for day-to-day admin instead? →
What this looks like in practice

Real operational depth,
not just admin

Process & requirements

Mapping how things currently work, spotting where they're breaking down, and documenting what needs to change in a way people can actually follow. If you've outgrown doing things informally but don't have a system in place yet, this is where we'd start.

Finance admin

Basic finance admin — raising invoices, tracking expenses, and keeping things organised in the systems you already use. I'm not an accountant or bookkeeper, so anything requiring formal accounting or tax advice sits outside what I do, but the day-to-day admin around it is exactly where I can help.

HR & people operations

Support with the day-to-day people admin that keeps a growing team running smoothly — onboarding and offboarding documentation, policy admin, and keeping people processes organised and consistent. I'm not an HR advisor and won't replace a qualified HR professional for anything requiring specific expertise (employment law, complex casework, formal advice), but I can handle the practical infrastructure and admin around it.

Change, growth & new systems

Support through the moments that stretch a business — a new tool rollout, a change in how the team works, a period of rapid growth. Someone to help keep it steady while it happens.

Project & research coordination

Keeping things moving, chasing progress, pulling together the information you need to make a good decision, so nothing sits waiting on you longer than it needs to.

Who this is for

You've outgrown doing
it all informally

You're not yet at the point of justifying a full operational hire. You're a founder or director who's ended up carrying the operational load by default, and you'd rather be leading than sorting. This gives you experienced support, without the overhead of a new employee.

Let's talk